Managed Services

As a company ourselves, the importance of maintaining and protecting your business is too important, and at Exelcom, we understand this. Companies are heavily relying on computers to do the work and without a great IT system, your business could be losing out. Managing your systems is a key value in the success and growth of your business and Exelcom will take you to the next level. Our clients trust us to support them and address issues when they are presented, as well as providing the solution.

Here is what we provide:

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Network monitoring
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Managed Wide Area Networks (WANs) complete with 24-hr support
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Regular server and network maintenance
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Hosted services
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Disaster Recovery Services
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Data centre
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Helpdesk

Managed Services And Resources

Delivers the best of Managed Services by utilizing top resources in the market.

Managed Services and Resources is a newly incorporated division of Exelcom Solutions, which delivers the best of Managed Services by utilizing top resources in the market. The division offers Technology Consultancy, Managed Services and Project Management.

Technology Consultancy

Through technology consultancy we provide skilled consultants who perform professional services in design, implementation, management and support for IT, Data networks and security, physical security and AV solutions.

Managed Services

When clients wish to outsource their entire technology operations and onsite support services our teams devise solutions that effectively take on that responsibility through our Managed Services. Our Managed Services and Resources division consistently applies the best practices possible related to the outsourcing of day-to-day IT management responsibilities, as a strategic method for improving operations. This can include outsourcing production support and lifecycle build/maintenance activities.

Exelcom Solutions Managed Services offering is built on proven processes and tools. The offering consists of activities within infrastructure design, building, planning and operation. Exelcom Solutions has set up the Managed Services organization structure, processes and strategies based on:

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Operation Services
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Maintenance services
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Operational Readiness

The division manages multi-vendor and multi-technology environments, enabling our clients to concentrate on their core business. All service segments are flexible in terms of scope and setup and can be tailored to fit precise client needs.

Project Management Office

Project Management Office (PMO) is a department within the MSR division that defines and maintains standards for project management within the organization. Currently the PMO office functions as Program Management Office (PgMO) to govern the management of several related, strategic key projects for Exelcom Solutions.

PMO bases its project management principles on industry-standard methodologies, borrowing and collecting best practices in process and project management to increase overall influence and evolution of thought to continual organizational improvement.

The PMO is a strategic driver for organizational excellence and seeks to enhance the practices of execution management, organizational governance and strategic change leadership.